In this case, you can get the issue resolved by resetting the entire ACL component via an elevated Command Prompt. Corrupted ACLs on the NGC folder – Another reason why your Windows computer might be unable to retrieve your login data is when the ACLs (Access Control Lists) associated with the NGC folder are corrupted.In this case, you can resolve the problem by modifying the permissions of the NCG folder. Insufficient permission for NCG folder – According to some affected users, another scenario that is frequently reported for causing this problem is when the NCG folder doesn’t have sufficient permissions to retrieve the login data.You can fix this issue by navigating to the location of the NGC folder manually and clearing the folder before restarting your PC. Conflicting data in the NCG folder – Another potential culprit that might cause this type of folder is inconsistent data present in the NCG folder.To resolve this problem, you can try switching to a local account temporarily.

Microsoft account glitch – As it turns out, you can also experience this problem in scenarios where you’re dealing with a Windows 11-specific glitch affecting the Microsoft account that is currently used during the sign-up procedure.To resolve this problem, you’ll need to boot up your computer in Safe Mode and reset the PIN associated with your account.

Incorrect PIN – As it turns out, one of the most common instances, where this problem will occur, is when the PIN currently associated with your account is actually incorrect.

Janetter cannot authenticate